We watch your children at City-run daycares; we ensure licensed private daycares are safe.
We staff the phones at the 3-1-1 call centre, answering your questions, connecting you with services, and making sure other departments get your reports of potholes and broken pipes.
We help keep you employed, bringing new businesses to Toronto & keeping existing ones here. We administer the funding for almost 1,000 community arts and recreation groups.
We look after your elderly family members in the City’s 10 long-term care facilities. We provide dental services to those who can’t afford private care.
We staff drop-ins & shelters for those without homes. In extreme weather, we make sure there's space for people to stay safe. We provide employment support & income assistance.
We plan new areas of the city, like the waterfront, and make sure new buildings fit the community. When those buildings go up we make sure they're safe. We make sure every food preparation location in the city is safe for the public.
We are public health nurses, educating people about prenatal care and raising healthy babies, about avoiding tuberculosis and fostering nutrition, preventing sexually transmitted diseases, reducing the harm of tobacco and other drugs. We give vaccines and immunizations.
We keep civic centres, rec centres, police stations, daycares, Union Station and more clean.
We are lifeguards at City pools. We teach swimming, dancing, soccer, yoga, football, and so much more to young and old alike. We provide drop-in programs for new moms and seniors.
We are the highly-trained first responders in the ambulances that answer your 9-1-1 call.
We run your local rink; we maintain Toronto's parks and public gardens.
We make sure your water is safe before it reaches your tap; we make sure your sewage is collected and treated after you flush.
We fix your roads, we plough the snow, we put down salt. We take care of the City’s trucks, cars and other equipment, so other City staff can always get where you need them.
We clean public buildings, clear the sidewalks, and cut the grass.
We come when you call about animals that have been hurt and killed, and take care of them.
We take away your garbage and collect your recycling.
We run programs tailored directly to community needs at: 519 Church Street Community Centre; Applegrove Community Complex; Cecil Street Community Centre; Central Eglinton Community Centre; Community Centre 55; Eastview Neighbourhood Community Centre; Harbourfront Community Centre; Ralph Thornton Community Centre; Scadding Court Community Centre; Swansea Town Hall.
We offer drop-in programs for parents with young children; we connect isolated seniors with their neighbourhoods; we organize community meals; we provide sports facilities and training to kids in need.
We run safe spaces for young students before and after school; we offer lunch programs.
We run meals, and drop-ins for those without homes, or in danger of losing them. We run harm-reduction programs and clothing drives.
We are the first point of contact and the first line of response for many people in need; when there are services we don't offer, we make sure to connect people with those who offer them.
We maintain and prepare spaces for community groups to have meetings and hold events.
We provide public library services through 98 branches and 2 bookmobiles. We plan, develop, and maintain the library’s collection. We make sure you can find the books on the shelves, or receive the books you request online.
We run thousands of programs to develop literacy and a love of reading for people of all ages, speaking many different languages.
We offer access to computer literacy skills – to youth, newcomers, adults, and seniors. We offer assistance with research projects and job searches. We help people connect with other social services. We answer your questions, about the library & the city, by phone & email.
We look after the study and community access space in the libraries.